Data protection policy

3tk Privacy Policy — How Your Data Stays Protected

Your personal data is extremely important to us at 3tk. This Privacy Policy clearly sets out what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026

1. Introduction

3tk.onl ("3tk", "we", "us") takes your privacy very seriously. This Privacy Policy ("Policy") explains what information we collect when you use our website, mobile app, and related services, how that information is used, and how it is kept secure.

By using the 3tk platform, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please stop using the platform.

This Privacy Policy is part of our Terms & Conditions applicable together. Both documents jointly form the legal basis of our services.

We commit to never selling your data to third parties. Protecting your privacy is part of our business responsibility.

2. What Information We Collect

We collect your information in several ways — directly from you and automatically. The types of data collected are listed below:

Data Type Details Collection Method
Identity Information Name, date of birth, national ID number Registration Form
Contact Information Email address, mobile number Registration / Login
Financial information Mobile banking number (Mobile Banking/Nagad/Rocket), transaction history Payment Processing
KYC documents NID copy, passport, photo Verification Process
Device information IP address, device type, browser Automated
Usage Data Game history, bet records, session time Automated
Cookie information Session cookies, preferences, tracking ID Browser Cookies

We only collect information that is necessary to provide our services. No unnecessary data is collected.

3. Why We Collect Information

Under the 3tk Privacy Policy, we collect and use your data only for the following legitimate purposes:

  • For account creation, management, and verification — to ensure secure login and confirm your identity.
  • To process financial transactions — to handle deposits, withdrawals, and bonus payments.
  • To meet legal obligations — including KYC verification and compliance with AML (Anti-Money Laundering) regulations.
  • To improve service quality — by analyzing how we can make your experience better.
  • To prevent fraud and ensure security — to detect suspicious activity.
  • To provide customer service — for issue resolution and ongoing communication.
  • To send promotions and offers — but only with your consent.

4. How Your Information Is Used

Collected data is stored securely within 3tk's internal systems and can only be accessed by authorized staff on a need-to-know basis. We ensure that every step of data handling is transparent and controlled.

We use your gaming history to recommend games based on your preferences. This personalization process is fully automated and operates without any human judgment.

Marketing communications: We may send you promotional emails or SMS messages. You can opt out at any time by clicking the "Unsubscribe" link in any email or by contacting our support team.

Automated decision-making: In some cases (such as fraud detection), our systems may make decisions automatically. If you object to any such decision, you can request a human review through our support team.

5. Third Parties & Sharing

The core principle of the 3tk Privacy Policy is that your data will never be sold. However, information may be shared in the following specific circumstances:

  • Payment Providers: Information required to process payments via Mobile Banking, Nagad, Rocket, and other payment methods is shared accordingly.
  • Game providers: Limited information is shared with licensed game software providers to facilitate gameplay.
  • Legal authorities: Sharing data with the relevant government authorities is mandatory when required by legal order or investigation.
  • Technology Partners: Hosting and cloud service providers are engaged under secure agreements to operate the site.
  • Company restructuring: Data may be transferred in the event of a business merger or acquisition, but users will be notified in advance.

All our third-party partners are bound by data protection agreements. They are not permitted to use your information for any other purpose.

6. Cookies Policy

3tk uses cookies to keep the website and app running smoothly. Cookies are small data files stored in your browser.

  • Essential cookies: Required for login sessions and site security. Disabling these may cause the site to not function properly.
  • Performance Cookies: Used to analyze page load times and user behavior.
  • Preference Cookies: Helps remember your language, theme, and other preferences.
  • Marketing Cookies: To show you relevant advertisements. You have the option to opt out of these.

You can delete cookies or stop accepting new ones at any time through your browser settings. Please note that disabling essential cookies may limit certain features.

7. Data Security Practices

3tk uses industry-standard technology to protect your data. Our security measures are updated on a regular basis.

  • All data is transmitted via 256-bit SSL/TLS encryption.
  • Stored data is protected with AES-256 encryption.
  • Passwords are never stored in plain text — only in hashed form.
  • Regular security audits are conducted across our systems.
  • Data centers are physically secured and monitored 24/7.
  • Two-factor authentication (2FA) adds an extra layer of security to your account.
  • Unusual login attempts are automatically detected and blocked.

Keep your password private. No 3tk staff member will ever ask for your password. If anyone does, treat it as a fraud attempt.

8. Your Rights

Under the 3tk Privacy Policy, you have clear rights over your personal data. Each right is detailed below:

1

Right to access

You can request to view the information we hold about you.

2

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

3

Right to Erasure

Under certain circumstances, you can request that your data be deleted.

4

Right to Restrict Processing

In certain cases, you can request that the processing of your data be temporarily restricted.

5

Right to Portability

You can request an export of your data in a structured format.

6

Right to object

You can object to your data being used for marketing or profiling purposes.

To exercise any of these rights, please contact our support team. We typically respond within 30 business days.

9. Data Retention Period

We do not retain your data longer than necessary. However, certain information must be kept for a set period due to legal obligations.

  • Data for active accounts is retained for as long as the account remains open.
  • Financial transaction records are retained for a minimum of 5 years as required by law.
  • KYC documents are retained for up to 5 years after verification.
  • General data is deleted within 90 days of account closure.
  • Security logs are retained for up to 6 months.

10. Children's Privacy

3tk strictly prohibits providing services to anyone under 18. We do not knowingly collect personal data from minors.

If we find evidence that a minor has created an account, that account will be closed immediately and all associated data will be deleted. If you suspect an underage user, please contact us.

11. Policy Changes

3tk may update this Privacy Policy at any time. For significant changes, we will notify you via your registered email or through a notice on the platform.

  • The date of any changes will always be updated at the top of this page.
  • 30 days' notice will be given before any major changes take effect.
  • Continued use of the platform after any changes will be taken as acceptance of the updated policy.

12. Contact

For any privacy-related questions, requests, or complaints, please contact our dedicated support team:

  • Email: [email protected]
  • Live Chat: Log in to the platform and chat with us directly.
  • Support hours: 7 days a week, 24 hours a day.

We typically respond to privacy-related requests within 2 business days. Complex cases may take up to 30 days.

How 3tk Protects Your Information

Our multi-layered security system ensures your privacy is protected.

Encryption protection

All your data is protected with 256-bit SSL encryption. This banking-grade technology ensures that no third party can read your data.

KYC verification process

Secure identity verification protects your account from unauthorized access. This process helps prevent fraud and identity theft.

Two-Factor Authentication (2FA)

Two-factor authentication via mobile OTP or an authenticator app adds an additional layer of security to your account.

No sale of data

3tk never sells your personal information to third parties. Your privacy matters to us more than business.

Regular Security Audits

Independent security experts regularly audit our systems. Any vulnerabilities identified are resolved promptly.

Privacy controls

You can manage your marketing communications, cookie preferences, and data usage at any time from your account settings.

Enjoy gaming in a safe environment

Your data is fully protected at 3tk. Register now and enjoy your games with complete peace of mind.

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